Shipping policy
Last updated: September 20, 2026
This Shipping Policy describes how Yarnaroo processes, ships, and delivers orders placed at yarnaroo.com.
Where We Ship From
Orders ship from our warehouse in the United States.
Processing Time
Orders are typically processed and leave our warehouse within 1-2 business days of purchase. During sales or high-volume periods, processing may take slightly longer — we will let you know if there is a delay.
Delivery Time
Once shipped, orders typically arrive within 3-6 business days. Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or your location.
Shipping Costs
Shipping costs and any free-shipping thresholds are calculated and displayed at checkout and in your cart. Two-bag bundles always ship free.
Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order ships. If you have not received tracking information within 3 business days of ordering, contact us at support@yarnaroo.com.
Lost or Delayed Packages
If tracking shows your order as delivered but you have not received it, or your package appears to be lost in transit, contact us at support@yarnaroo.com within 14 days so we can help locate it or arrange a replacement. If you added shipping protection at checkout, loss, theft, or transit damage is covered.
International Orders
We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and the European Union. Applicable duties, taxes, and delivery times for your country are shown at checkout.
Contact
Questions about your shipment? Email us at support@yarnaroo.com.